FAQ

Frequently asked questions

Does Spot & Find work offline?

You need an internet connection to load the map tiles and locations. Spot & Find doesn't work without coverage.

How often are map layers updated?

Spots are created and updated by the community. We publish curated spots and routes every month once we've verified the locations.

Can I use Spot & Find without an account?

No, an account is required. You can still share a link to a specific route or spot with anyone.

Create account
How do I invite friends on a trip?

Open a route, choose “Share,” and send the link through your favorite channel so friends can join.

Manage friends
Do you support teams?

We don't support teams or enterprise crews. You can only add friends and share routes within your own circle.

How secure is my data?

We use secure storage, short-lived tokens and protected private data so your account and saved places stay protected.

Is Spot & Find free?

Yes, the basics of Spot & Find are free: you can use the app, browse spots and join the community. Some exclusive spots, routes or extras cost coins or an optional purchase.

Which devices do you support?

Spot & Find works on iOS, Android, and the web app.

How do routes work?

A route is a collection of spots you complete in a set order. Pick a list of spots and we'll guide you step by step.

Can I share routes with people without Spot & Find?

Yes, share a link but non-members only see basic details. Full map views are reserved for signed-in members.

Share a route
How do I report an error or missing spot?

Use the “Report” button on the spot or route page, or head to the community page for more instructions.

Report issue
How does the leaderboard work?

The leaderboard is all-time. Earn points by logging spots, visiting places, and completing quests—it doesn't reset automatically.

What are badges and how do I earn them?

Badges are themed goals such as “5 nights of wild camping.” Each badge is uniquely designed and unlocks when you finish its quest.

What are quests?

Quests are Spot & Find challenges. Visit, like, discover, and share places to complete missions and earn rewards.

How do I get direct support?

Get in touch via the community page or email info@spotandfind.nl for direct help.

Contact support
What should I do if the app is slow?

Check your internet connection, close the app or site, sign back in, and try again.

Still stuck?

We're happy to help

Can't find your answer or missing something? There are several ways to get help.

Community

Ask the community

Post your question to other explorers and learn from their experiences.

Contact

Get in touch

Really stuck? Our team is here to help.

Ideas

Missing something?

Share your suggestions on our idea board and help us improve.

Ready when you are

Open the map, choose a place and start exploring.

The platform for modern explorers.